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Consumer privacy

82% of Consumers Have Switched Brands Over Privacy

82% of Consumers Have Switched Brands Over Privacy

82% of consumers abandoned a brand over how their data was used in the past 12 months, according to Thales's 2025 Digital Trust Index of 14,009 consumers across 14 countries. See the generational split, the industries people trust most, and what pushes shoppers to walk.

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81% Say Privacy Risks Outweigh Benefits in 2026

81% Say Privacy Risks Outweigh Benefits in 2026

81% of Americans say the potential risks of companies collecting their data outweigh the benefits, according to Pew Research Center. See how many people care about online privacy, how concern has changed since 2019, and where that concern turns into action in 2026.

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73% Feel No Control: Consumer Privacy Survey 2026

73% Feel No Control: Consumer Privacy Survey 2026

73% of American adults say they have little to no control over the data companies collect about them, according to Pew Research Center's 2023 survey, the most recent full study of its kind. See what consumers fear, who they trust, and how they actually behave online in 2026.

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